Terms & Conditions

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Effective Date: January 14, 2026
Last Updated: January 14, 2026

1. ACCEPTANCE OF TERMS

By accessing or using the Elimisha Charity Campaign website (https://elimishacharity.org) and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. ABOUT ELIMISHA CHARITY

Elimisha Charity Campaign is a registered charitable organization in Kenya dedicated to providing quality education, books, and resources to underserved communities.

Contact Information:
Email: [email protected]
Phone: +254 708012586 / +254 768879680

3. MEMBERSHIP

Membership in Elimisha Charity Campaign is open to individuals who are 18 years or older and are either Kenyan residents or hold a valid Kenyan ID. When registering, you must provide accurate and complete information about yourself. Any false or misleading information may result in membership termination.

The membership fee is KES 200, which is a one-time, non-refundable payment processed securely through Paystack. Upon successful payment verification, you will be issued a unique Member ID and a digital ID card that you can download and share. This membership grants you access to our member directory, exclusive updates, and the ability to participate in our charitable initiatives.

As a member, you are obligated to provide truthful information at all times and maintain the confidentiality of your Member ID. You must comply with our community guidelines and conduct yourself in a manner that upholds the values and mission of Elimisha Charity Campaign. Engaging in fraudulent activities, harassment, or any behavior that violates these terms is strictly prohibited.

We reserve the right to terminate your membership if false information was provided during registration, if you violate these terms, if fraudulent activity is detected, or if you request cancellation of your membership. Membership fees are non-refundable even in cases of termination.

4. DONATIONS

All donations to Elimisha Charity Campaign are completely voluntary and are used to support our charitable initiatives and programs. You can donate any amount from a minimum of KES 1 to a maximum of KES 1,000,000 per transaction. Donations are processed securely through Paystack and are generally non-refundable, except in cases of processing errors where the payment was charged but not properly credited to your intended campaign.

When making a donation, you can choose to support a specific campaign or contribute to our general fund. Campaign-specific donations will be allocated directly to that particular initiative. If a campaign is cancelled or fully funded, we may reallocate funds to similar programs that align with the original campaign's objectives. We will notify donors of any significant changes to how their contributions are being used, maintaining complete transparency in our operations.

Upon successful donation, you will receive an email receipt for your records. Tax receipts are provided upon request for donors who may be eligible for tax deductions under Kenyan law. Please contact us at [email protected] with your donation reference number if you need tax documentation. We recommend consulting with your tax advisor to determine if your donation qualifies for tax benefits.

While donations are generally non-refundable, we will consider refund requests in cases of duplicate transactions, technical errors during payment processing, or unauthorized transactions. To request a refund, please contact us within 7 days of the transaction with your payment reference number and a detailed explanation of the issue.

4.4 Refund Policy

Donations are generally non-refundable. Refunds considered only for:

  • Duplicate transactions
  • Processing errors
  • Unauthorized transactions

Refund requests must be made within 30 days.

5. PAYMENT PROCESSING

5.1 Payment Methods

  • Credit/Debit Cards (via Paystack)
  • M-Pesa (via Paystack)
  • Bank Transfer (Paybill details provided)

5.2 Payment Security

  • All payments processed by Paystack (PCI-DSS compliant)
  • We do NOT store payment card details
  • Secure HTTPS encryption for all transactions

6. INTELLECTUAL PROPERTY

All content on our website, including text, images, logos, design, layout, graphics, software, code, and Member ID card designs, is owned by Elimisha Charity Campaign and protected by copyright laws.

You may:

  • View and download content for personal use
  • Share our content with attribution
  • Download your Member ID card

You may NOT:

  • Reproduce content for commercial use
  • Modify or create derivative works
  • Remove copyright notices
  • Use our logo without permission

7. USER CONDUCT

You agree NOT to:

  • Provide false or misleading information
  • Impersonate another person
  • Engage in fraudulent activities
  • Attempt to hack or disrupt our services
  • Use our services for illegal purposes
  • Harass or abuse other members or staff
  • Upload malicious code or viruses

8. PRIVACY AND DATA PROTECTION

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key Points:

  • We comply with Kenya Data Protection Act, 2019
  • We collect only necessary personal data
  • We protect your data with appropriate security measures
  • You have rights over your personal data

9. DISCLAIMERS

  • We strive for 99% uptime but do not guarantee uninterrupted access
  • We make reasonable efforts to ensure accuracy of information
  • We are not responsible for third-party content or practices

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are NOT liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid (membership fee or donation)

11. DISPUTE RESOLUTION

These Terms are governed by the laws of Kenya. Disputes will be resolved through:

  1. Informal Resolution: Contact us to resolve disputes amicably
  2. Mediation: If unresolved, we agree to mediation
  3. Arbitration: Disputes may be submitted to arbitration in Nairobi, Kenya
  4. Jurisdiction: Courts of Kenya have exclusive jurisdiction

12. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date and are effective immediately upon posting. Continued use of our services constitutes acceptance of modified Terms.

13. CONTACT US

For questions about these Terms:

Elimisha Charity Campaign
Email: [email protected]
Phone: +254 708012586 / +254 768879680


Last Updated: January 14, 2026
Version: 1.0

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